Section 1: General distance education opinions
1 Please respond to the following general statements about your distance education experience this semester
a) I would rate the overall quality of the distance education course as
Poor
Fair
Good
Excellent
b) I would rate the overall administrative process of getting started with this distance education course (registering, initial logon, etc.) as
Poor
Fair
Good
Excellent
c) I would rate the overall ease of use of the delivery technology (online lectures and related support resources, such as remote library access) as
Poor
Fair
Good
Excellent
d) Considering all factors combined, I would rate my online learning experience as
Poor
Fair
Good
Excellent
Section 2: Course Opinions
2 On a scale of 1 to 4 (where 1 is Very Dissatisfied and 4 is Very Satisfied), in general, based on your own experience, how would you rate the various aspects of the Distance Education courses?
a) Ease of course registration procedures (e.g. admissions requirements, tuition, and fees, etc.)
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
b) Ease of access to course instructor
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
c) Quality of course materials
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
d) Quality of interaction with instructor
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
e) Quality of instructional methods (online lectures, website, CD’s, DVD’s, etc.)
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
f) Clarity of syllabus
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
g) Clarity of exam process (e.g. the exam procedures were clear)
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
h) Opportunity for intellectual growth
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
I) Sufficiency of the support materials, such as websites and online activities
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied
Not Applicable
3 To what extent do you agree or disagree with the following
a) The course objectives were clearly defined
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
b) At the beginning of the course, the evaluation process was clearly identified
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
c) Procedures for determining grades were appropriate
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
d) The instructor provided prompt feedback to my questions
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
e) The instructor responded constructively to my questions
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
f) Instructor feedback to my questions were delayed
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
g) The instructor provided additional opportunities for instructional assistance, outside of the class lectures (i.e. individual discussion and feedback, office hours, etc.)
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
h) The class was not a valuable experience
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
i) This class helped me better understand the subject matter covered within the course
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
j) I was given multiple ways to interact with the instructor (e.g. e-mail, phone, office hours, discussion boards, etc.)
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
k) My instructor provided a clearly written, straightforward statement of course objectives
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
l) My instructor failed to provide a clearly written, straightforward statement of learning objectives or expectations
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
m) In my distance education course, I almost always received constructive feedback on my questions
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
n) I rarely received constructive feedback to assignments in my distance education course
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
o) Before starting my distance education course(s), I was well advised about the technology I would need to fulfill my course requirements
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
p) Before starting my distance education course(s), I was well advised about the skills (e.g. computer skills) needed to fulfill my course requirements
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
q) Before starting my distance education course(s), I received sufficient information about prerequisites for this class
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
r) Before starting my distance education course(s), I received sufficient information about required books and materials for the course
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
s) Before starting my distance education course(s), I received poor information regarding special requirements, such as test proctoring
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
t) Before starting my distance education course(s), I was poorly advised about the self-motivation needed to succeed at distance learning
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
u) Before starting my distance education course(s), I was well advised about the commitment needed to succeed at distance learning
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
v) I was almost always able to gain access to my distance education course lectures
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
w) I was almost always able to gain access to applicable network resources (e-mail, course website, etc.) when needed
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
x) I had convenient access to technical assistance/support when needed
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
y) Prior to beginning the course, I was oriented to the technology used in the course
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
z) My technical support questions were answered sufficiently
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
za) My technical support questions were not answered promptly
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
zb) There is a system in place to address student complaints, problems, and concerns about online learning (i.e. course evaluations)
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
Section 3: BACKGROUND INFORMATION
4 Which of the following channels did you use to communicate with faculty and staff?
a) Phone
Yes
No
b) E-mail
Yes
No
c) U.S. Postal Service
Yes
No
d) Fax
Yes
No
e) Meeting with Instructor
Yes
No
5 Of those used, which did you use the most? Rank the ones you used. Please make your selections so that every row has one button check and every column has one button checked.
a) Phone
Most Used
Second Most
Third Most
Fourth Most
Least Used
b) E-mail
Most Used
Second Most
Third Most
Fourth Most
Least Used
c) U.S. Postal Service
Most Used
Second Most
Third Most
Fourth Most
Least Used
d) Fax
Most Used
Second Most
Third Most
Fourth Most
Least Used
e) Meeting with Instructor
Most Used
Second Most
Third Most
Fourth Most
Least Used
6 a) Have you ever taken an online/distance education course before?
Yes
No
b^) If yes, how does this class compare?
Better
About the Same
Worse
7 Did you select to take Distance Education courses because of any of the following reasons?
a) Time constraints
b) Schedule
c) Interests in self-study
d) Other (PLEASE SPECIFY)
e^) Please Specify
8 How did you hear about the Distance Education courses (Choose all that apply)?
a) Advisor
b) Friend
c) E-mail
d) Information Flier
e) Bulletin Board
f) Registration Website
g) Internet Search
h) Other (PLEASE SPECIFY)
i^) Please Specify
9 How likely would you be to recommend the Distance Education course to a friend?
Very likely
Somewhat likely
Not too likely
Not at all likely
10 How likely are you to enroll in other courses that use Distance Education technology?
Very likely
Somewhat likely
Not too likely
Not at all likely
11 a) Did you attend an orientation session?
Yes
No
Not Applicable
b^) If yes (to Question 11a), did you find the orientation session useful?
Very useful
Somewhat useful
Not too useful
Not at all usefu
Section 4: OPEN-ENDED FEEDBACK
0 Directions: In this section, we ask that you take a few moments to provide some short written comments addressing a few key aspects of your distance education learning experience. Your responses should pertain to the course in which you are currently enrolled.
12 Please list any limitations you observed in using the technology (PowerPoint, Audio, Video)
13 List any weaknesses of the course.
14 List any strengths of the course.
15 Please provide any additional comments you feel appropriate and/or any recommendations you believe could help improve the quality of the distance education learning experience for you or your peers:
Section 5: DEMOGRAPHIC INFORMATION:
16 Please indicate your gender:
Male
Female
17 How would you rate your skills in the following areas prior to enrolling in the Distance Education courses?
a) E-mail skills
Poor
Fair
Good
Excellent
b) Word processing skills
Poor
Fair
Good
Excellent
c) Web navigation skills
Poor
Fair
Good
Excellent
18 a) What classification are you?
Freshman
Sophomore
Junior
Senior
Master Student
Doctoral Student
Other (PLEASE SPECIFY)
b^) Please Specify
19 a) In which college are you enrolled?
Agriculture
Architecture
Government
Education
Geosciences
Liberal Arts
Engineering
Business
Science
Medicine
Non-declared
Other (PLEASE SPECIFY)
b^) Please Specify
20 a) Please indicate your race
White/Caucasian
Black/African American
Asian
Native Hawaiian/Other Pacific Islander
American Indian/Alaskan Native
Other (PLEASE SPECIFY)
b^) Please Specify
21 Please indicate your ethnicity
Hispanic/Latino/Mexican American
Other
22 What is your approximate grade point average (one decimal place)?