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Distance Education Student Opinion Survey


PURPOSE AND BACKGROUND:

The purpose of this survey is to obtain your opinion on the Distance Education courses, so that we can best meet your needs and those of future students. Your comments will remain anonymous and will be used to enhance the course quality.

UNIVERSITY:
COURSE PREFIX:
COURSE NUMBER:
COURSE SECTION:
Your Email:

Section 1: General distance education opinions
 
1Please respond to the following general statements about your distance education experience this semester
 
 a)I would rate the overall quality of the distance education course as
  Poor  Fair  Good  Excellent 
 
 b)I would rate the overall administrative process of getting started with this distance education course (registering, initial logon, etc.) as
  Poor  Fair  Good  Excellent 
 
 c)I would rate the overall ease of use of the delivery technology (online lectures and related support resources, such as remote library access) as
  Poor  Fair  Good  Excellent 
 
 d)Considering all factors combined, I would rate my online learning experience as
  Poor  Fair  Good  Excellent 
 

Section 2: Course Opinions
 
2On a scale of 1 to 4 (where 1 is Very Dissatisfied and 4 is Very Satisfied), in general, based on your own experience, how would you rate the various aspects of the Distance Education courses?
 
 a)Ease of course registration procedures (e.g. admissions requirements, tuition, and fees, etc.)
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 b)Ease of access to course instructor
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 c)Quality of course materials
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 d)Quality of interaction with instructor
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 e)Quality of instructional methods (online lectures, website, CD’s, DVD’s, etc.)
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 f)Clarity of syllabus
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 g)Clarity of exam process (e.g. the exam procedures were clear)
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 h)Opportunity for intellectual growth
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
 I)Sufficiency of the support materials, such as websites and online activities
  Very Dissatisfied  Dissatisfied  Satisfied  Very Satisfied  Not Applicable 
 
3To what extent do you agree or disagree with the following
 
 a)The course objectives were clearly defined
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 b)At the beginning of the course, the evaluation process was clearly identified
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 c)Procedures for determining grades were appropriate
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 d)The instructor provided prompt feedback to my questions
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 e)The instructor responded constructively to my questions
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 f)Instructor feedback to my questions were delayed
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 g)The instructor provided additional opportunities for instructional assistance, outside of the class lectures (i.e. individual discussion and feedback, office hours, etc.)
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 h)The class was not a valuable experience
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 i)This class helped me better understand the subject matter covered within the course
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 j)I was given multiple ways to interact with the instructor (e.g. e-mail, phone, office hours, discussion boards, etc.)
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 k)My instructor provided a clearly written, straightforward statement of course objectives
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 l)My instructor failed to provide a clearly written, straightforward statement of learning objectives or expectations
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 m)In my distance education course, I almost always received constructive feedback on my questions
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 n)I rarely received constructive feedback to assignments in my distance education course
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 o)Before starting my distance education course(s), I was well advised about the technology I would need to fulfill my course requirements
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 p)Before starting my distance education course(s), I was well advised about the skills (e.g. computer skills) needed to fulfill my course requirements
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 q)Before starting my distance education course(s), I received sufficient information about prerequisites for this class
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 r)Before starting my distance education course(s), I received sufficient information about required books and materials for the course
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 s)Before starting my distance education course(s), I received poor information regarding special requirements, such as test proctoring
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 t)Before starting my distance education course(s), I was poorly advised about the self-motivation needed to succeed at distance learning
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 u)Before starting my distance education course(s), I was well advised about the commitment needed to succeed at distance learning
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 v)I was almost always able to gain access to my distance education course lectures
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 w)I was almost always able to gain access to applicable network resources (e-mail, course website, etc.) when needed
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 x)I had convenient access to technical assistance/support when needed
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 y)Prior to beginning the course, I was oriented to the technology used in the course
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 z)My technical support questions were answered sufficiently
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 za)My technical support questions were not answered promptly
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 
 zb)There is a system in place to address student complaints, problems, and concerns about online learning (i.e. course evaluations)
  Strongly Disagree  Disagree  Agree  Strongly Agree  Not Applicable 
 

Section 3: BACKGROUND INFORMATION
 
4Which of the following channels did you use to communicate with faculty and staff?
 
 a)Phone
  Yes  No 
 
 b)E-mail
  Yes  No 
 
 c)U.S. Postal Service
  Yes  No 
 
 d)Fax
  Yes  No 
 
 e)Meeting with Instructor
  Yes  No 
 
5Of those used, which did you use the most? Rank the ones you used. Please make your selections so that every row has one button check and every column has one button checked.
 
 a)Phone
  Most Used  Second Most   Third Most   Fourth Most   Least Used 
 
 b)E-mail
  Most Used  Second Most   Third Most   Fourth Most   Least Used 
 
 c)U.S. Postal Service
  Most Used  Second Most   Third Most   Fourth Most   Least Used 
 
 d)Fax
  Most Used  Second Most   Third Most   Fourth Most   Least Used 
 
 e)Meeting with Instructor
  Most Used  Second Most   Third Most   Fourth Most   Least Used 
 
6a)Have you ever taken an online/distance education course before?
  Yes  No 
 
 b^)If yes, how does this class compare?
  Better  About the Same  Worse 
 
7Did you select to take Distance Education courses because of any of the following reasons?
 
 a)Time constraints
 
 b)Schedule
 
 c)Interests in self-study
 
 d)Other (PLEASE SPECIFY)
 
 e^)Please Specify
 
 
8How did you hear about the Distance Education courses (Choose all that apply)?
 
 a)Advisor
 
 b)Friend
 
 c)E-mail
 
 d)Information Flier
 
 e)Bulletin Board
 
 f)Registration Website
 
 g)Internet Search
 
 h)Other (PLEASE SPECIFY)
 
 i^)Please Specify
 
 
9 How likely would you be to recommend the Distance Education course to a friend?
  Very likely  Somewhat likely  Not too likely  Not at all likely 
 
10 How likely are you to enroll in other courses that use Distance Education technology?
  Very likely  Somewhat likely  Not too likely  Not at all likely 
 
11a)Did you attend an orientation session?
  Yes  No  Not Applicable 
 
 b^)If yes (to Question 11a), did you find the orientation session useful?
  Very useful  Somewhat useful  Not too useful  Not at all usefu 
 

Section 4: OPEN-ENDED FEEDBACK
 
0Directions: In this section, we ask that you take a few moments to provide some short written comments addressing a few key aspects of your distance education learning experience. Your responses should pertain to the course in which you are currently enrolled.
 
12 Please list any limitations you observed in using the technology (PowerPoint, Audio, Video)
 
 
13 List any weaknesses of the course.
 
 
14 List any strengths of the course.
 
 
15 Please provide any additional comments you feel appropriate and/or any recommendations you believe could help improve the quality of the distance education learning experience for you or your peers:
 
 

Section 5: DEMOGRAPHIC INFORMATION:
 
16 Please indicate your gender:
  Male  Female 
 
17How would you rate your skills in the following areas prior to enrolling in the Distance Education courses?
 
 a)E-mail skills
  Poor  Fair  Good  Excellent 
 
 b)Word processing skills
  Poor  Fair  Good  Excellent 
 
 c)Web navigation skills
  Poor  Fair  Good  Excellent 
 
18a)What classification are you?
  Freshman 
Sophomore 
Junior 
Senior 
Master Student 
Doctoral Student 
Other (PLEASE SPECIFY) 
 
 b^)Please Specify
 
 
19a)In which college are you enrolled?
  Agriculture  
Architecture 
Government  
Education  
Geosciences 
Liberal Arts 
Engineering 
Business  
Science 
Medicine 
Non-declared 
Other (PLEASE SPECIFY) 
 
 b^)Please Specify
 
 
20a)Please indicate your race
  White/Caucasian 
Black/African American 
Asian 
Native Hawaiian/Other Pacific Islander 
American Indian/Alaskan Native 
Other (PLEASE SPECIFY) 
 
 b^)Please Specify
 
 
21 Please indicate your ethnicity
  Hispanic/Latino/Mexican American  Other 
 
22 What is your approximate grade point average (one decimal place)?
 
 
 



 

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